BPM Glossary

All key terms in Business Process Management explained for NovaTerrae clients and partners.

Process Mining
Workflow
Compliance
Integration
Business Process
Bottleneck
KPI (Key Performance Indicator)
Lean
Six Sigma
RPA (Robotic Process Automation)
Event Log
Task Mining
Process Owner
Process Model
Governance
Exception
SLA (Service Level Agreement)
Variant
Throughput
Cycle Time
Touchpoint
Escalation
Audit Trail
Change Management
Business Process Reengineering (BPR)
Process Optimization
Process Mapping
BPM Lifecycle
Process Governance
BPMN (Business Process Model and Notation)
Process Orchestration
Process Mining Algorithms
Workflow Automation
Bottleneck Analysis
Process Simulation
Key Risk Indicators (KRIs)
Process Compliance
Digital Twin of an Organization (DTO)
Process Standardization
Audit Scope
Internal Audit
External Audit
Audit Trail Analysis
Risk Assessment
Compliance Audit
Operational Audit
Financial Audit
IT Audit
Process Audit
Audit Checklist
Audit Findings
Corrective Actions
Preventive Actions
Audit Evidence
Audit Report
Audit Plan
Audit Criteria
Audit Objectives
Audit Sampling
Continuous Auditing
Audit Standards
ISO 19011
Audit Program
Audit Methodology
Audit Frequency
Audit Team
Lead Auditor
Audit Stakeholders
Audit Risk
Audit Scope Creep
Audit Documentation
Audit Software
Audit Dashboard
Audit Metrics
Audit Workflow
Audit Compliance Gap
Audit Checklist Automation
Audit Data Analytics
Audit Lifecycle
Audit Governance
Audit Benchmarking
Audit KPIs
Audit Readiness
Audit Follow-Up
Audit Certification
Audit Training
Audit Confidentiality
Audit Transparency
Audit Effectiveness