Business Process Monitoring

Real-time insights for your business processes

Gain visibility into your workflows, identify bottlenecks, and optimize operations with intelligent monitoring for Dynamics 365 Business Central.

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Built for Microsoft Dynamics 365 Business Central.

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Why Business Process Monitoring?

Monitoring helps you track progress, identify bottlenecks, and optimize workflows for better efficiency and compliance.

  • Real-time insights: Stay updated on process performance and identify issues instantly.
  • Data-driven decisions: Use analytics to optimize workflows and improve outcomes.
  • Compliance tracking: Ensure adherence to regulations and standards.

At a glance

  • Real-time dashboards
  • Customizable alerts
  • Integration with Business Central

Key capabilities

Enforce who can do what at each process state — consistently and auditable.

State-aware access

Map permissions to document status rather than static roles.

Segregation of Duties (SoD)

Policy rules block risky combinations across states.

Approval gates

Require multi-step approvals for critical transitions.

Field & data masking

Hide or lock sensitive fields based on current status.

Just-in-time access

Temporary, reason-based elevation for specific actions.

Audit & evidence

Immutable logs of state changes, approvers, exceptions, and evidence.

How it works

Connect to Business Central, declare your states & transitions, then bind actions and policies.

1. Model process states

Define allowed transitions and pre-conditions per document type.

2. Bind actions to states

Allow or deny “Edit, Release, Post, Cancel…” depending on the current state.

3. Enforce SoD & approvals

Configure SoD rules and single/multi-step approvals with thresholds.

4. Monitor & evidence

Dashboards, alerts, and downloadable evidence packs for audits.

How it works

Typical use cases

Procurement

  • Prevent price edits after “Released”
  • Enforce supplier approval gates
  • SoD tussen aanvrager en goedkeurer

Logistics

  • Guard “Pick/Pack/Post” by state
  • Hold/Release with thresholds
  • Exception justifications

Finance

  • Enforce period closing steps
  • Prevent GL edits after approval
  • SoD for posting & reconciliation

Sales

  • Credit check before “Release”
  • Lock discounts after approval
  • Multi-level approvals by amount

Seamless integrations

Native with Business Central; extend via Power Automate and Azure (Entra ID/Key Vault/Monitor).

Dynamics 365 Business Central

State hooks & action policies around standard documents and APIs.

Power Automate

Trigger approvals and escalations as part of your transitions.

Azure & Entra ID

Use Entra ID groups for approvers; store secrets in Key Vault; observability in Monitor.

Ready to secure by process state?

Let us configure a pilot on your Business Central sandbox.

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Why process mining?

Traditional reports show what should happen.
Process mining reveals what actually happens in your organization, uncovering bottlenecks, compliance issues, and improvement opportunities.

Automatic process visualization Instantly see all process variants and deviations.
Bottleneck detection Find delays and inefficiencies per process step.
Compliance monitoring Check if processes meet internal and external regulations.