Terms of Use

B2B terms for the Business Automation Pack (BAP) and related services

1. Identification of the Provider

These Terms of Use are issued by:

2. Definitions & Interpretation

BAP does not provide legal, accounting, or compliance advice. Any examples or outputs are informational only.

3. Scope of the Terms

These Terms apply to:

These are B2B terms only; consumer protections do not apply. Where separate agreements (e.g., SLA, partner agreement, or data processing agreement) apply, those take precedence on the specific topics they cover.

4. License Grant

Subject to compliance with these Terms and any order or partner agreement, NovaTerrae grants the Customer a non-exclusive, non-transferable, non-sublicensable license to use BAP solely for the Customer’s internal business operations within its licensed Microsoft Dynamics 365 Business Central environment(s).

5. Restrictions on Use

6. Dependency on Microsoft & Third Parties

BAP depends on Microsoft Dynamics 365 Business Central and related Microsoft services. NovaTerrae is not responsible for Microsoft downtime, API changes, AppSource policy changes, or third-party service disruptions. Microsoft is not a party to this agreement.

7. Configuration & Customer Responsibility

BAP operates based on the Customer’s Configuration. The Customer is responsible for configuration choices, role assignments, approval flows, escalation logic, and data quality. NovaTerrae is not responsible for outcomes caused by the Customer’s Configuration.

8. Data Processing & GDPR

BAP may process personal data, including logging, audit trails, and monitoring data. The Customer acts as data controller and NovaTerrae acts as processor (or joint controller if applicable). Processing details are set out in the Privacy Statement.

9. AI Functionality

If AI Functionality is enabled, outputs are informational and not guaranteed to be correct or complete. AI does not constitute legal, accounting, or compliance advice. Unless explicitly stated otherwise, no fully automated decision-making occurs; human oversight remains required and the Customer remains responsible for decisions made based on AI output.

10. Availability & Support

BAP is provided “as is” and without guaranteed uptime unless a separate SLA applies. Support is provided via agreed channels and business hours. Support excludes issues caused by Customer customizations, third-party extensions, or unsupported environments.

11. Updates & Changes

NovaTerrae may add, modify, or remove features and may update these Terms. Material changes will be communicated. Continued use of BAP after changes become effective constitutes acceptance.

12. Fees & Billing

Pricing and payment terms are set out in the applicable order, partner agreement, or pricing page. Non-payment may result in suspension or termination of access.

13. Intellectual Property

All intellectual property rights in BAP and related materials remain with NovaTerrae or its licensors. The Customer receives usage rights only. Feedback may be used to improve BAP without obligation.

14. Confidentiality

Each party must protect the other’s confidential information and use it only for performing under these Terms. Confidential information excludes information that is public, independently developed, or disclosed by law.

15. Limitation of Liability

To the maximum extent permitted by law, NovaTerrae is not liable for indirect, incidental, special, or consequential damages, loss of profits, or business interruption. NovaTerrae’s total liability is limited to the fees paid by the Customer for BAP in the twelve (12) months preceding the event giving rise to the claim.

16. Indemnification

The Customer will indemnify and hold NovaTerrae harmless from claims arising from misuse of BAP, unlawful configurations, or Customer data that infringes third-party rights.

17. Termination

Either party may terminate for material breach if not cured within a reasonable period. NovaTerrae may suspend or terminate access immediately for serious breach or unlawful use. Upon termination, the license ends and access is revoked. Data handling follows the Privacy Statement and any applicable agreements.

18. Governing Law & Jurisdiction

These Terms are governed by Dutch law. Any disputes will be submitted to the competent court in the Netherlands in the district of NovaTerrae’s registered office.

19. Entire Agreement & Severability

These Terms constitute the entire agreement on the subject matter and supersede prior communications. If any clause is held invalid or unenforceable, the remainder remains in effect.

20. Contact for Legal Notices

Legal notices should be sent to: info@novaterrae.nl and the registered address above.