BPM Glossary

All key terms in Business Process Management explained for NovaTerrae clients and partners.

Process Mining
Workflow
Compliance
Integration
Business Process
Bottleneck
KPI (Key Performance Indicator)
Lean
Six Sigma
RPA (Robotic Process Automation)
Event Log
Task Mining
Process Owner
Process Model
Governance
Exception
SLA (Service Level Agreement)
Variant
Throughput
Cycle Time
Touchpoint
Escalation
Audit Trail
Change Management
Business Process Reengineering (BPR)
Process Optimization
Process Mapping
BPM Lifecycle
Process Governance
BPMN (Business Process Model and Notation)
Process Orchestration
Process Mining Algorithms
Workflow Automation
Bottleneck Analysis
Process Simulation
Key Risk Indicators (KRIs)
Process Compliance
Digital Twin of an Organization (DTO)
Process Standardization
Audit Scope
Internal Audit
External Audit
Audit Trail Analysis
Risk Assessment
Compliance Audit
Operational Audit
Financial Audit
IT Audit
Process Audit
Audit Checklist
Audit Findings
Corrective Actions
Preventive Actions
Audit Evidence
Audit Report
Audit Plan
Audit Criteria
Audit Objectives
Audit Sampling
Continuous Auditing
Audit Standards
ISO 19011
Audit Program
Audit Methodology
Audit Frequency
Audit Team
Lead Auditor
Audit Stakeholders
Audit Risk
Audit Scope Creep
Audit Documentation
Audit Software
Audit Dashboard
Audit Metrics
Audit Workflow
Audit Compliance Gap
Audit Checklist Automation
Audit Data Analytics
Audit Lifecycle
Audit Governance
Audit Benchmarking
Audit KPIs
Audit Readiness
Audit Follow-Up
Audit Certification
Audit Training
Audit Confidentiality
Audit Transparency
Audit Effectiveness
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Artificial Intelligence (AI)
Machine Learning (ML)
Deep Learning
Neural Networks
Natural Language Processing (NLP)
ERP system
Microsoft Dynamics 365 Business Central
SaaS environment
On-premises installation
Tenant
Production environment
Sandbox environment
Extension
AppSource app
Implementation partner
General ledger account
General journal
Posting group
General business posting group
General product posting group
VAT business posting group
VAT product posting group
Customer
Vendor
Customer card
Vendor card
Open entries
Reminder
Payment journal
Bank statement
Bank reconciliation
Dimension
Dimension value
Cost center
Sales quote
Sales order
Sales invoice
Sales credit memo
Purchase quote
Purchase order
Purchase invoice
Purchase credit memo
Order confirmation
Drop shipment
Direct delivery
Price list
Discount matrix
Inventory item
Item card
Item variant
Location code
Warehouse location
Warehouse receipt
Warehouse shipment
Pick list
Put-away
Serial number
Lot number
Safety stock
Reorder point
Replenishment method
Lead time
Bill of material (BOM)
Routing
Production order
Planning worksheet
Capacity planning
Master production schedule (MPS)
Material requirements planning (MRP)
Setup time
Run time
Contact person
Sales opportunity
Sales pipeline
Project card
Job task
Time registration
Service order
Service contract
Service level agreement (SLA)
Workflow
Approval workflow
Authorization
Roles and permissions
Security group
Segregation of duties
Audit trail
Change log
Process step
Process model
Business process management (BPM)
Process automation
Conditional logic
Trigger
Escalation
Four-eyes principle
Power BI integration
Power Automate flow
Web service
API endpoint
EDI integration
Bank integration
Barcode scanning
Document capture
OCR recognition
Business Central
Navision
ERP system
Best-of-breed ERP
dynamics 365 business central
Business Central